Our training programmes for 19 ward structures in the city have created high-level consciousness towards individual community leaders, on how they understand their current realities in their respective communities. Their perception and analysis of their demands and needs are tested in how they practically manage and implement the “action plans” that have been put in place to deal with their most pressing community issues such as water and sanitation, road maintenance, refuse collection etc. The methodology is participative and builds on the personal and collective experiences of ward structures. It therefore allows for a common relevancy that can be identified with by all participants. The training workshops are implemented and facilitated by trainers who have been trained at national, provincial and ward levels.